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Welcome to Chelsea Glass, the glass and mirror specialists

We are a family run business established for over 100 years. More About Us >

Products

Products

We specialize in mirrors and are famous for having the fastest turn around on standard and bevelled mirrors in the country. We also supply many more products - click the Products link for more.

Our Products »

Services

Services

We provide a full range of glass services including glazing, UV bonding, sandblasting, pre-acid glass and painted splashbacks to name but a few. Click the Services link for more info.

Our Services »

Quote form

Quotes

You can contact us for a quote over the phone, or why not try out our online quote form? Just click the link below, enter your details and send. We'll then contact you to discuss.

Online Quote »

Latest News

Price Promise
Chelsea Glass will endeavour to match any written quotation you receive and then take a further 10% off of the difference! Look out for special ...
April 25, 2016 Read more
Quotes
It's easy to get a quote from Chelsea Glass, here's how: Call Sales on 020 7720 6905 and talk directly to a member of the team. Use our ...
April 18, 2016 Read more
Follow us!
If you haven't already you can follow us on Facebook, Twitter and Instagram. All of our social pages are very active and regularly updated with ...
April 11, 2016 Read more

Uncategorised

This Privacy Notice shall become effective as of 25 May 2018.

At Chelsea Glass Ltd, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.

For clarity, Chelsea Glass Ltd may be both data controller and data processor for your personal data under certain circumstances.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

Data Protection law will change on 25 May 2018

This Privacy Notice sets out your rights under the new laws.

Who are we?

Chelsea Glass Ltd is a supplier of glass and glazing services, based in London. Chelsea Glass Ltd have a registered office at 649-651 Portslade Road, London SW8 3DH and company number 02053210.

How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but not limited to, your consent, performance of a contract, billing and to contact you.

How do we collect personal data from you?

We receive information about you from you when you use our website, complete forms on our website, if you contact us by phone, email, or otherwise in respect of any of our products and services or during the purchasing of any such product.

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information and IP addresses. We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.

Please be aware that any video, image, or other content posted, uploaded or otherwise made available by you onto your website, whether published content or not, is not subject to our Privacy Notice.

We merely process such data on your behalf, subject to our Terms and Conditions and you are responsible for any applicable legal requirements in respect of your content.

How do we use your data?

We use information about you in the following ways:

  • To process orders that you have submitted to us;
  • To process orders that you have submitted to us;
  • To provide you with products and services;
  • To comply with our contractual obligations we have with you;
  • To help us identify you and any accounts you hold with us;
  • To provide customer care, including responding to your requests if you contact us with a query;
  • To administer accounts, process payments and keep track of billing and payments;
  • To detect fraud and to make sure what you have told us is correct;
  • To notify you about changes to our website and services;
  • To provide you with information about products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and
  • To inform you of service and price changes.


Retention periods

We will keep your personal data for the duration of the period you are a customer of Chelsea Glass Ltd. We shall retain your data only for as long as necessary in accordance with applicable laws.

On the closure of your account, we may keep your data for up to 7 years after you have cancelled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We may also keep it for research or statistical purposes. We assure you that your personal data shall only be used for these purposes stated herein.

Who has access to your personal data?

Here is a list of all the ways that we may use your personal data and how we share the information with third parties. For clarity, we have grouped them into the specific products and services that we offer:

Third Parties

For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.

We work closely with a number of third parties (including business parties, service providers and fraud protection services) and we may receive information from them about you. These third parties may collect information about you including, but not limited to, your IP address, device-specific information, server logs, device event information, location information, and unique application numbers. We use their features within our website, however, in some instances, they may be acting as data controller and they will have their own privacy policies, which we advise you to read.

We may pass your personal data to third parties for the provision of services on our behalf (for example processing your payment). However, we will only ever share information about you that is necessary to provide the service and we have specific contracts in place, which ensure your personal data is secure and will not be used for any marketing purposes.

We may share your information if we are acquired by a third party and therefore your data will be deemed an asset of the business. In these circumstances, we may disclose your personal data to the prospective buyer of our business, subject to both parties entering into appropriate confidentiality undertakings. Similarly, we may share your personal data if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of Chelsea Glass Ltd, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your rights

In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

Accessing your data

You have the right to access the information we hold about you. Please email your requests to This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can obtain this information for you.

Links to other sites

Chelsea Glass Ltd may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information that is supplied on these sites will not be within our control and we cannot be responsible for the privacy policies and practices of these.

Where we store your personal data

We follow accepted ISO standards to store and protect the personal data we collect, including the use of encryption if appropriate.

All information you provide to us is stored on our secured servers within the EEA. From time to time, your information may be transferred to and stored in a country outside the EEA in relation to provision of the services. The laws in these countries may not provide you with the same protection as in the EEA; however, any third party referred to above outside of the EEA has agreed to abide by European levels of data protection in respect of the transfer, processing and storage of any personal data. By providing your data to us, you agree to this transfer and storage. However, we will ensure that reasonable steps are taken to protect your data in accordance with this privacy notice.

As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Liability

We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions.

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.

Contact us

Please e-mail any questions or comments you have about privacy to us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Your right to make a complaint

You have the right to make a complaint about how we process your personal data to the Information Commissioner:

https://ico.org.uk/concerns/

Information Commissioner's Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113

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Chelsea Glass take great pride in providing you the customer with our friendly and efficient staff followed by a high quality service with fast turnarounds of orders and free verbal estimations.

Contact Details

Address: Units 649 -651, Portslade Road, London SW8 3DH

Phone: +44 20 7720 6905

Fax: +44 20 7978 2827

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: www.chelseaglass.co.uk

Opening Hours

Monday – Friday 

9:00am - 15:00pm

Saturday - Sunday

CLOSED

 

Find us

We are located in the railway arches directly opposite Wandsworth Road Railway Station, SW8 and a very short distance from Vauxhall and Clapham. Easily accessible.


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Quote? Fill in our Quotation Form or call Sales on 020 7720 6905.